Shipment

All orders are processed within 1-2 business days after receipt of the order confirmation. We notify our customers of the shipment by sending a shipping confirmation via email.

• Delivery: Delivery usually takes place within 1-2 working days
• Shipping costs: Shipping costs are displayed at checkout

- We assume no responsibility for delays caused by the shipping service provider.

ordering process

1. Orders are processed and shipped within 1-2 business days.
2. After you have placed an order, you will receive a confirmation email to confirm receipt of your order. If you have not received an email, please check your spam folder or send us an email.
3. If you have any questions about your order, please contact us immediately at info@mizudashi-masters.de. We cannot make any changes to your order once it has been shipped.
4. Please check carefully that you have entered the correct address. We will not be held liable for non-delivery due to any address errors you have provided.